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QT Lead
Posted on: 25-Jul-2023
Vacancies: 5
Salary: ₹25,000.00 - ₹35,000.00
Expires on: 31-Dec-2023
Requirements
Job Summary:
The QA Manager in Content Moderation is responsible for ensuring that all content moderation activities meet the highest standards of quality and accuracy. This individual will work closely with the content moderation team to establish and maintain quality assurance processes, identify areas for improvement, and implement best practices.
Key Responsibilities:
Develop and implement quality assurance processes for content moderation activities
Establish and maintain a system for monitoring the quality of content moderation work, including conducting regular audits and assessments
Identify areas for improvement in content moderation processes and workflows, and implement changes as needed
Work closely with the content moderation team to ensure that all team members are trained on quality assurance processes and best practices
Provide regular feedback and coaching to content moderation team members to help them improve their performance and maintain quality standards
Collaborate with cross-functional teams to ensure that content moderation processes are aligned with overall business objectives and priorities
Monitor and report on key quality metrics related to content moderation activities
Continuously evaluate and improve quality assurance processes to ensure that they are effective and efficient
Requirements:
Bachelor's degree
Needs to be Lean Six Sigma - Greenbelt certified
Minimum of 5 years of experience in quality assurance, preferably in content moderation or related fields
Strong knowledge of quality assurance processes and best practices
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
Ability to work collaboratively with cross-functional teams
Experience with data analysis and reporting
Familiarity with content moderation tools and platforms
Ability to work in a fast-paced, deadline-driven environment
Experience with managing a team is a plus
This position requires a high level of attention to detail, strong organizational skills, and the ability to work under pressure. The successful candidate will be able to effectively communicate with team members, stakeholders, and cross-functional partners, and will be committed to maintaining the highest standards of quality and accuracy in all content moderation activities.
Responsibilities
Key Responsibilities:
Develop and implement quality assurance processes for content moderation activities
Establish and maintain a system for monitoring the quality of content moderation work, including conducting regular audits and assessments
Identify areas for improvement in content moderation processes and workflows, and implement changes as needed
Work closely with the content moderation team to ensure that all team members are trained on quality assurance processes and best practices
Provide regular feedback and coaching to content moderation team members to help them improve their performance and maintain quality standards
Collaborate with cross-functional teams to ensure that content moderation processes are aligned with overall business objectives and priorities
Monitor and report on key quality metrics related to content moderation activities
Continuously evaluate and improve quality assurance processes to ensure that they are effective and efficient
Qualification
Bachelor's degree,needs to be Lean Six Sigma - Greenbelt certified
Minimum of 5 years of experience in quality assurance, preferably in content moderation or related fields
Key Responsibilities:
Develop and implement quality assurance processes for content moderation activities
Establish and maintain a system for monitoring the quality of content moderation work, including conducting regular audits and assessments
Identify areas for improvement in content moderation processes and workflows, and implement changes as needed
Work closely with the content moderation team to ensure that all team members are trained on quality assurance processes and best practices
Provide regular feedback and coaching to content moderation team members to help them improve their performance and maintain quality standards
Collaborate with cross-functional teams to ensure that content moderation processes are aligned with overall business objectives and priorities
Monitor and report on key quality metrics related to content moderation activities
Continuously evaluate and improve quality assurance processes to ensure that they are effective and efficient
Bachelor's degree,needs to be Lean Six Sigma - Greenbelt certified
Minimum of 5 years of experience in quality assurance, preferably in content moderation or related fields
Key Responsibilities:
Develop and implement quality assurance processes for content moderation activities
Establish and maintain a system for monitoring the quality of content moderation work, including conducting regular audits and assessments
Identify areas for improvement in content moderation processes and workflows, and implement changes as needed
Work closely with the content moderation team to ensure that all team members are trained on quality assurance processes and best practices
Provide regular feedback and coaching to content moderation team members to help them improve their performance and maintain quality standards
Collaborate with cross-functional teams to ensure that content moderation processes are aligned with overall business objectives and priorities
Monitor and report on key quality metrics related to content moderation activities
Continuously evaluate and improve quality assurance processes to ensure that they are effective and efficient