Work there. Find the dream job
you’ve always wanted.
Project Co-ordinator
Posted on: 02-Jun-2023
Vacancies: 6
Salary: ₹20,000.00 - ₹30,000.00
Expires on: 31-Dec-2023
Location:
Kolkata, West Bengal, India
Requirements
We are looking for a Project Coordinator to join our team, someone who has a passion for the process and making sure things are done. The role will have responsibilities including, but not limited to:
Supervising a team of at least 15-20 members, assuring team's KPIs to meet clients' expectations, and communicating (with team and clients).
Escalating abnormal issues when required in real-time through the proper prescribed channel
Be capable of providing answers to all concerns (from the team or clients) in a timely manner
Responsibilities
Creating fairly distributed Rosters with team discussion along with making sure RestDays and other components such as wellbeing, Casual Leave, etc are provided
Addressing team concerns in a timely manner with proper professional communication
Willingness to work Rotational on predefined rosters
Adapt changes as business requirements and allocate work and schedules accordingly
Reporting line managers through the correct escalation process
Recording, Formulating, Presenting Key performance indicators to ensure all data are tracked and is handy
Work with other Supervisors and Managers on feedback and team improvement.
Qualification
Good communication skills in English and Hindi
Good Computer Skills ( Must know formulation on Google sheets, Presentation skill in google slide, writing skills of the report in google documents)
1-2 years experience in the Customer Service sector (optional)
Desire to learn and adapt to different challenges
Handy knowledge on troubleshooting of small IT issues of smart phone and Laptops OS ( clear cache, formatting, etc )
