Process Associate (Nepali Language)
Posted on: 17-Jan-2023
Salary: ₹17,000.00 - ₹22,000.00
Expires on: 30-Apr-2023
Kolkata, West Bengal, India
We are looking for video moderators to join our team, someone who has an ear and eye for detail. The role will have responsibilities including,
An online enforcer that can help maintain the safety of our online communities and its usage across multiple content areas.
Identify operational, behavioural & technical issues, patterns, and trends within our community.
Observe, escalate issues, and be proactive with opportunities, and insights through the relevant channels.
And other tasks that will come up in a vibrant start-up just launching in Kolkata.
- Educational Qualification - Undergraduate or Graduation in any stream.
- Good English communication skills and a sense of responsibility.
- Good Nepali Langauge skills
- Good computer skills (familiar with MS Office & Google applications).
- Experience in customer service.
- Excellent interpersonal skills.
- Attention to detail and desire to learn.
- High sense of responsibility and enthusiasm.
- Ability to work independently and in a team.
- Flexible, adaptable to new changes.
- Familiar with smartphone/ mobile device/mobile applications.
- Experience in device/application troubleshooting is highly preferable.