Process Associate (Nepali Language)

Posted on: 04-Mar-2022
Vacancies: 20
Salary: ₹14,000.00 - ₹15,000.00
Expires on: 31-Dec-2022
Location: Kolkata, West Bengal, India

Requirements


We are looking for video moderators to join our team, someone who has an ear and eye for detail. The role will have responsibilities including,

Responsibilities


  • An online enforcer that can help maintain the safety of our online communities and its usage across multiple content areas.

  • Identify operational, behavioural & technical issues, patterns, and trends within our community.

  • Observe, escalate issues, and be proactive with opportunities, and insights through the relevant channels.

  • And other tasks that will come up in a vibrant start-up just launching in Kolkata.

Qualification


  • Educational Qualification  - Undergraduate or Graduation in any stream.
  • Good English communication skills and a sense of responsibility.
  • Good Nepali Langauge skills
  • Good computer skills (familiar with MS Office & Google applications).
  • Experience in customer service.
  • Excellent interpersonal skills.
  • Attention to detail and desire to learn.
  • High sense of responsibility and enthusiasm.
  • Ability to work independently and in a team.
  • Flexible, adaptable to new changes.
  • Familiar with smartphone/ mobile device/mobile applications.
  • Experience in device/application troubleshooting is highly preferable.